SolarWinds Failed Checks

Managed Antivirus - BitDefender services keep failing

Managed Antivirus - BitDefender services keep failing

Article Number: 000031526

Last Modified: Tue Sep 26 18:02:16 GMT 2017

Description

  • Managed Antivirus - BitDefender services keep failing
  • Windows Service Check - Managed Antivirus Endpoint Integration Service fails
  • Windows Service Check - Managed Antivirus Endpoint Update Service fails
  • Windows Service Check - Managed Antivirus Endpoint Agent Service fails
  • Windows Service Check - Managed Antivirus Endpoint Host Service fails

Environment

  • SolarWinds RMM
  • Managed Antivirus - BitDefender

Solution

  • Please restart machine
    • These 4 services are locked down by Bitdefender
    • These 4 services cannot be altered or modified
  • In event a restart does not resolve a clean uninstall and reinstall will need to occur:

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